Support
We’re a small team and we read every message. Here’s how to get help.
Common topics
- Account & sign-in — resetting your password, changing your email.
- Reading — accessing books in your library, reading on the app.
- Purchases & receipts — questions about a charge or a print order.
- Publishing — getting your book or column live, royalties, and payouts.
- Writing tools — the Story Blueprint template and Write it Now generation.
Reporting a problem
Found a bug, or content that violates our guidelines? Email us with as much detail as you can — links, screenshots, and what you expected to happen — and we’ll look into it.